Academic Evaluation Report of our Regulatory Support Assessment Tool

We commissioned an Academic Review of our Regulatory Support Assessment System.  The review, by the Cullen Centre for Risk and Governance, includes an extensive literature review of risk and regulation issues.
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Adult Support & Protection Policy & Procedure

The document provides the mechanism whereby Care Commission staff can consider adult protection matters, both in the context of assessing the policies and procedures of providers and in responding to adult protection concerns they may come across in their day to day work.
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Annual Returns: Frequently asked questions

This document will help care service providers and Care Commission staff answer questions they have relating to annual returns.

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Application to vary or remove condition/s of registration

Once a care service has been registered and is operating, there are only two ways of attaching, changing or removing conditions of registration.

1. The Care Commission can decide that conditions should be changed, removed, varied or new conditions imposed; or

2. The provider can apply for a variation or removal of condition/s.

If you wish to apply to have a condition removed or to vary an existing condition of registration you must complete this form and return it to your local office.

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Applying to register a care service

New care services must be registered with us before they can begin delivering services. We have produced this guide to help those who want to register and operate a care service in Scotland. It is an offence under sections 21 and 40 of the Regulation of Care (Scotland) Act 2001 to provide a care service that is not registered with us.

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Caseload Allocation Principles

Detailed guidance setting out a common operational approach to caseload allocation and weighted caseloads.
 Caseload Allocation Principles 102.27 Kb  

Change of chairperson/convener

This form should be completed to highlight a change in chairperson or convener.
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Change of committee member

This form should be completed to highlight a change in committee member.
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Child protection revised procedure

Care Commission‘s guidance for staff in respect of child protection matters, both in the context of assessing the policies and procedures of providers and in responding to any child protection concerns they may come across in their day to day work.
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Childminders; What to expect when we inspect

This leaflet explains to anyone wanting to apply to register as a Childminder, how we inspect a service and dispels some of the myths surrounding our inspections.

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Complaints Procedure

A leaflet explaining how people can make a complaint about our services and how we will deal with the complaint.
 Complaints Procedure 209.35 Kb   

Complaints Procedure - Easy Guide

A leaflet, written in Q&A format, explaining how people can make a complaint about our services and how we will deal with the complaint.
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Consent to medical information

The Care Commission has a duty to determine whether managers of care services, including childminders managing a childminding service, are fit, and continue to be fit, to act as a manager. In order to do this we need to ask your doctor or other medical/health professional for a statement about your general health, noting in particular any physical or mental health issues which may affect your ability to manage the care service.

This should only be completed if you have been asked to do so by your Care Commission officer.

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Contact Manager Role - Guidance

The contact manager role within the Care Commission is designed to

• support innovation, diversity, high quality care and care service improvements
• improve consistency within the Care Commission's regulatory role
• improve partnership working between regulator and provider
• support the role of the Local Area Networks (for local authority contact managers only).

This guidance provides more details about the purpose of the role

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Declaration of fitness of Partners, Directors and Office Bearers

Declaration of fitness of Partners, Directors and Office Bearers
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